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PWS-Zbot.dx Manual Removal Guide

Help me!!! I don't know how to remove PWS-Zbot.dx . It is driving me crazy. AVG Resident shield window pops up again and again saying that this virus is on my computer. But it cannot help me to remove it. AVG only gives me 2 options “Protect me” and “Ignore threat”. I click the “protect me” option, but then AVG says, “Removing of threat has failed” and it doesn’t let me ignore it. What to do to get rid of this Trojan permanently?

Description of PWS-Zbot.dx


PWS-Zbot.dx is a new type of Trojan horse that belongs to the TDSS family. It is able to enter your computer by utilizing system security holes and further open a backdoor to allow other threats like PWS-Zbot.dx to infect your computer. The Trojan can root deeply and evade the removal of security tools installed with the system. Even though AVG can detect this type of virus, it won’t be able to remove it. The Trojan is equipped with a rootkit function. With this rootkit, it can conceal itself and prevent itself from being detected or removed. As a result, anti-malware program can not detect anything related to this malware.

In general, you should be wary of the malware unless it will unnoticeably slip into the system and result in complete system disruption. Users always get this Trojan by visiting infected websites, downloading free programs that contain malicious code, clicking on the unknown pop-up ads and opening the spam emails. As soon as this threat gets installed on the computer, it starts to allow malicious files to get into the system and make insecure modification on the system. You may get many pop-up ads and you will be redirected to random pages over and over again. The most obvious symptom on the presence of this Trojan is huge reduction in performance of the PC. Like other Trojan viruses, it will collect your private information, such as usernames and passwords of important websites or online banking accounts, and transmits to the remote hackers for illegal purposes. Remove PWS-Zbot.dx before it mess up your computer.

How to remove PWS-Zbot.dx manually


Take the following manual removal steps to effectively delete PWS-Zbot.dx from your PC if you have certain skills of the computer. Don’t forget to back up your computer before any file changes in case of data loss.

Step one: Kill the processes of the Trojan in Task Manager.
1. Press Ctrl + Alt + Del keys together to open Windows Task Manager.

For Win 8 Users:
Click More details when you see the Task Manager box.


2. Click on Detail tab. Find out the running processes of the Trojan and then click on “End Process” to kill the selected processes.


Step two: Delete show hidden files and folders of the Trojan.
1. Go to Start menu to open Control Panel.
2. Click on the Appearance and Personalization link.


3. Locate Folder Options.


4. Click on View tab, tick Show hidden files and folders and non-tick Hide protected operation system files (Recommended) and then click OK.


For Win 8 Users:
Press Windows + E together to open Computer windows. Click on View and then click on Option.


Under View tab, tick Show hidden files and folders and non-tick Hide protected operation system files (Recommended) and then click OK.


Delete all the following files associated with the Trojan from your PC.

%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
%AllUsersProfile%\Application Data\.dll

Step three: Remove all the registry entries of the Trojan of PWS-Zbot.dx.
1. Open Run command from Start menu, input regedit into the box and then click on OK to open Registry Editor.


2. Once Registry Editor is opened, search for and remove all the registry entries of the Trojan as listed below. Note that back up your Windows before any file changes.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe

Step four: Please restart your computer normally to apply all changes when all the steps are done.

If you want more information about malware, please visit this site: http://www.vblaze.com

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